Frequently Asked Questions (FAQ)

How long does delivery take?

Standard delivery within the Czech Republic takes 10–15 business days. You can find details in our shipping policy.

How much does shipping cost?

The shipping cost will be displayed at checkout based on the selected delivery method.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number.

How can I contact you?

Email us at vexorofficialinfo@gmail.com or call us at +420 732 435 105. If your inquiry is regarding an order, please include your order number.

What should I do if my order has not arrived or is damaged?

Contact us at vexorofficialinfo@gmail.com and provide your order number. For damaged shipments, please attach photos of the packaging and the items.